Controller General of Accounts

Central Pension Accounting Office

The central (Civil) pensions are authorized and disbursed through Central Pension Accounting Office (CPAO) functioning under the Controller General of Accounts. The payment of pension is made through Public Sector Banks. The CPAO maintains a databank of pensioners. The working of CPAO is fully computerized.

The CPAO was created with the primary objective to simplify the procedure and reduce the number of agencies for pension payment and to speed up the process of authorization, revision and transfer of pension through Public Sector Banks. Though there is scope for further expediting the whole process, the initial objectives have been broadly achieved. As a result, over 5 lakhs pensioners are provided pension related services by the CPAO through more than 32,500 paying bank branches all over the country.

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