|The central (Civil) pensions are authorized and disbursed
through Central Pension Accounting Office (CPAO) functioning under the Controller General
of Accounts. The payment of pension is made through Public Sector Banks. The CPAO
maintains a databank of pensioners. The working of CPAO is fully computerized.
The CPAO was created with the primary objective to simplify
the procedure and reduce the number of agencies for pension payment and to speed up the
process of authorization, revision and transfer of pension through Public Sector Banks.
Though there is scope for further expediting the whole process, the initial objectives
have been broadly achieved. As a result, over 5 lakhs pensioners are provided pension
related services by the CPAO through more than 32,500 paying bank branches all over the
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